All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic / International Shipping Rates & Estimates
We provide free shipping on all CAN / USA orders. This includes Canada Post non tracked with a delivery time of of 3 - 10 business days.
Tracked CAN/US shipping: $7.00. Includes Canada Post tracked shipment with a delivery time of 2 - 5 business days
International Shipping: $10.00. Incudes Canada Post Tracked shipment with a delivery time of 3 - 10 business days.
Our in-store pickup hours are 11am- 6 pm from Monday to Sunday. Please have your order confirmation email with you when you come.
For more information, you can also call our customer service line: 514-903-1733
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.