Frequently Asked Questions

    Check most frequently asked questions here, if you still need help then please contact us at

    General Questions

    Jewelry is fragile and should be handled with care. Excessive bending will cause the pieces to break, keep adjustments to a minimum. Do not over-expose your jewelry to continuous moisture. Take off your jewelry while bathing and in salt water.

    Feel free to contact us with any questions or concerns at

    Corail Blanc is a Montreal based fashion jewelry retailer. Our mission is to provide our clientele with a unique and stimulating shopping experience, while offering one of a kind pieces of jewelry that are made by hand.

    We pride ourselves on the originality and craftsmanship in the collections offered, we enforce and maintain high standards when choosing the designers we do business with.  

    If you have any question, feel free to submit us an inquiry and we will get back to you shortly.

    We are a multi brand retailer and we take pride in working with local, independent, women led designers who design and hand craft their collections here in Montreal.  

    We also have a team of jewellers that we work very closely with who hand create custom pieces for both our storefront boutique in Montreal as well as our online boutique.  

    We got you covered ! Use our size guide and find your perfect fit here ! 

    Returns & Warranty

    If you are not completely satisfied with your purchase at Corail Blanc , we will accept full priced returns and exchanges within 10 days of receiving the item.  It is the customers responsibility to pay all return shipping cost. All jewelry must be returned in its original packaging.

    We will not accept loose jewelry in envelopes, bubble envelopes ect.  All return and exchange enquiries must be submitted via email within 10 days of the item arriving .  Please contact 

    Yes! We offer a one year warranty on all our collections. This includes any faulty manufacturing defaults. After 1 year we are still happily repair any damages with a small fee ($15 to $30). 

    Damages due to rough handeling will be repaired with a small charge ($15-$30). To insure your jewelry stays safe and beautiful for long, please read our jewelry care guide Here (link) to insure your jewelry will last forever !


    We provide free shipping on all CAN / USA orders. ​This includes Canada Post non tracked with a delivery time of of 3 - 10 business days.

    Tracked CAN/US shipping: $7.00. Includes Canada Post tracked shipment with a delivery time of 2 - 5 business days 

    International Shipping: $10.00. Incudes Canada Post Tracked shipment with a delivery time of 3 - 10 business days.